Frequently Asked Questions

 

Q: What types of payment do you accept?

A: We accept cash, checks and most major credit cards.

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Q: What information do I need to get a quote?

A: We can get started if you know the location and date of the event, as well as the estimated number of attendees. If you are planning to have projection at your event, we would like to know the ceiling heights.

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Q: What is the process from initial contact to the end of event?

A: First, you contact us via telephone or email and we discuss your event needs.  From there, we prepare a quote for you based upon our discussion. If a site visit is needed we will arrange to see the venue. The event date is locked in, once we recieve your signed and dated quote with the terms sheet. We will prep the gear for the event based on the signed quote. If you decide to add any additional equipment, that will be added to your final invoice price.

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Q: I am tax exempt, what do you need to remove the tax?

A: If your company is tax exempt, please provide PA Exemption Certificate (REV-1220) and we can remove the tax from your quote.

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Q: Do I have to use your technicians for my event?

A: Yes, however, it is dependent on the specific situation. Call to discuss your situation.

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Q: I need somebody to manage the AV needs of our conferences, do you offer that service?

A: Yes. We provide show managers who coordinate events for the client and work with local AV companies.  This service ensures that the show runs smoothly. Show managers are available for events throughout the United States as well as internationally.

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Q: Where have you had events?

A: We have worked throughout the United States including Pittsburgh, PA., San Diego, CA., Seattle, WA., Hilton Head Island, SC., Irving, TX., Hawaii, HI., Anchorage, AK. and Washington, D.C.

 As part of our international work we have traveled to venues in Groningen, The Netherlands, Limerick, Ireland, Paris, France, Sorrento, Italy and Christ Church, New Zealand.